Frequently Asked Questions
Everything you need to know about your Airback order and products.
What is the standard shipping time for orders within the USA?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our Returns Portal, enter your order number, and print a prepaid shipping label.
Are Airback products made from sustainable materials?
Yes, we prioritize eco-friendly manufacturing. Our latest collection uses 100% recycled polyester and organic cotton blends to minimize our environmental footprint.
How should I care for my Airback apparel to ensure longevity?
We recommend machine washing in cold water with similar colors and tumble drying on low. Avoid using bleach or harsh detergents to maintain fabric integrity.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.